BECOME A BROKER
Become a Broker with Citadel Benefits Group
The Right Partner Can Make or Break Your Business. Choose Wisely.
Choosing the right partner to help grow your book of business is one of the most important decisions you’ll make as an agent or broker. It’s not just about commission levels—it’s about support, training, systems, and long-term alignment. The truth is, the difference between thriving and barely surviving often comes down to who’s in your corner.
At Citadel Benefits Group, our mission is simple: to make your job easier, more profitable, and more scalable. We’re not just a brokerage—we’re your full-service partner, built to support you from lead to policy issue and beyond.
Why Citadel?
Elite Training & Sales Support
We don’t just train you— we equip you with a proven system. From sales and marketing to operations and client retention, our training is second to none. We’ve documented every best practice, every script, and every workflow so you always have a playbook to follow.
In-House, Hands-On Support
Our entire team works live and in-house every day—no outsourced call centers, no endless email chains. Our staff’s #1 job is to support our brokers. Whether it’s help closing a case, getting an application submitted, or navigating a complex underwriting issue, we’re in your corner every step of the way.
Top Contracts, Higher Commissions
We have direct access to the top carriers in the industry—and we’re often able to offer higher commission structures than you’d get going direct. But compensation is just the beginning.
Best-in-Class Underwriting Offers
This is where we shine. Our strategic partnerships give us access to underwriting exceptions, case-by-case reviews, and policy limits that simply aren’t available elsewhere. If you’re tired of standard declines or frustrating limits, we can change the game for your clients—and your income.
Back Office? Handled.
You can stay in the field or on the phone while we handle the heavy lifting:
• Contracting & Licensing
• Case Design & Submission
• Service & Policy Admin
• Commission Reconciliation
• TPA Services
• HR Technology Support
From plug-and-play lead handling to complete back office fulfillment, we meet you wherever you are—and help take you where you want to go.
You’re Not Just a Broker. You’re Our Client.
We treat our brokers like the high-value partners they are. You’ll get direct access to our team, real-time support, and the kind of white-glove service that’s rare in this industry. Our goal? To help you write more business, keep your clients happy, and build the career you’ve always wanted.
GET IN TOUCH
Let’s Talk. No Pressure. No Hype.
We’re not for everyone—and that’s okay. This is a big decision, and you should take your time to get it right. But if you’re looking for a true partner who understands your business, supports your growth, and delivers industry-leading results, Citadel might just be the perfect fit.
Let’s start the conversation and see if we’re the right match.