Wellness Basics

• Each employee will have his/her own Personal Health Dashboard with Personal Health Records and access to valuable wellness programs
• Over 120 videos related to health and wellness to enhance success in 15 conditions and lifestyles.
• Mobile Device Application
• A Wellness Program for the whole person: physical, emotional, financial, social, occupational, and life purpose.
• Online Personal Health Risk Assessment “HRA.”
• Personal Health Coaching by a certified practitioner will provide health coaching and guidance, goal setting, and modification for members to reach their co-created health goals to help manage lifestyle and prevent and manage disease.
• Online Road to Wellness that identifies both weaknesses and strengths and provides solutions to improve lifestyle and health.
• 68% of calls to RNs, Health Coaches and Doctors reduce the level of services needing saving employee time and money
• 29% of employees discover alternative self-care options avoiding all additional costs
• 72% of likely ER or Urgent Care visits are mitigated by more appropriate care
• And More

Download Complete Employee Brochure


• All calls are at no cost or co-pay to the participant!
• Unlimited 24/7/365 access to a doctor and nurses online or by phone with no wait times or call backs–employee picks the doctor.
• Talk to a TeleHealth™ doctor from anywhere: at home, work, or while traveling.
• Save money by avoiding expensive urgent care or ER visits.
• The largest National tele-medicine platform serving 110 million users.
• Specialist collaborations can be organized at lower costs.
• Tele Diet and Nutritionists.
• Tele Behavioral Health – Masters and PhD levels.

24/7 Health Coaches

• RNs are available 24/7 to determine the most appropriate care at the most appropriate time.
• Average wait time to speak to a RN is 30 seconds.
• Counseling and diagnostic support for symptoms.
• English/Spanish live and 150 languages through translations–including tribal languages.
• Unlimited coaching is available.

24/7 Masters Level Counselors

• Master Level Counselors to support behavioral health concerns remotely.
• Counselors are available in a confidential Member Assistance Program (MAP) to serve members.
• Masters degree coaches can be assigned based on member need – life coaches, diet & nutrition, financial, behavioral.
• Digital Coach for Behavior Health creates a safer environment for members to engage more often on sensitive issues.


Supplemental insurance is designed to fill in the gaps of what's covered by your primary insurance plan.

Life Insurance

Life insurance is designed to protect your loved ones in the event that you unexpectedly pass on. Plans offered by Citadel Benefits Group provide lump-sum cash benefits that help your loved ones pay for final expenses, lingering bills, and other costs. Costs will vary depending on size of the insurance package.

Accident Insurance

Accidents, by definition, are unexpected. Accident insurance from Citadel Benefits Group helps pay for a covered accident and can include coverage options to help assist with necessitated time off work.


Cancer is a frightening diagnosis, but it’s also an expensive one. While the costs associated with a cancer treatment plan shouldn’t be your first thought when faced with a cancer diagnosis, Citadel Benefits Group can make it easier to manage and cope with the costs. Cancer insurance is specifically designed to protect you and your loved ones in the event that you are diagnosed with cancer.

Critical Illness

Critical illness policies provide cash benefits when you’re diagnosed with a serious health condition such as:
  • Stroke
  • Heart Attack
  • Kidney Failure
  • Cancer
  • Organ Failure/Transplant
  • Major Surgeries
There are significant medical costs associated with a critical illness diagnosis, but Citadel Benefits Group can help make them more manageable.

Hospital Indemnity

Supplemental health insurance plans from Citadel Benefits Group are designed to provide a financial safety net that will help fill in gaps left by major medical insurance, particularly those associated with a hospital stay. Benefits help cover co-pays, deductibles, and treatments.


Most people can’t afford to miss a single paycheck, much less two or three due to an unexpected injury or illness. Short-term disability insurance from Citadel Benefits Group protects you when a temporary medical condition keeps you from work.