As Broker Operations Specialist, I manage and coordinate the broker & client processes for the Self Insured Medical Reimbursement Program here at Citadel Benefits Group. With a strong background in customer service—spanning 15 years in roles such as serving and bartending—I bring a unique perspective & zest to client relations and operational efficiency.

I am 31 years old and I’ve been happily married to my husband, Payden, for 3 years. We live in the beautiful Shoals area where we share our home with three adorable Corgis, Eddie Dean, Evie Mae & Paisley Blue. When I’m not focused on streamlining benefits processes, I enjoy cooking and travelling with my husband as well as spending quality time with my friends & family.